Contact EStore Games
We read every message. Email is the fastest way to reach a person about Thuruppu 28.
What to write about
Help with the game
Trouble joining a room, a match that will not start, or a rule that does not behave as you expect. Many of these are already answered on the support page, which is worth checking first.
Purchases and coins
If you paid for coins and they did not arrive, include the receipt from Google Play or the App Store. Refunds themselves are handled by the store under their own policies, but we will help you sort out anything on our side.
Bug reports
Tell us your device model, whether you were playing online or offline, and what you were doing when the problem happened. A screenshot or a short screen recording makes a bug far easier to fix.
Privacy questions
Any question about how the game handles information. Our privacy policy covers the detail.
Business enquiries
Partnership, publishing and press enquiries are welcome at the same address.
What to include
To get a useful answer on the first reply, include:
- Your device model and operating system version
- Whether you were playing online or offline
- The display name you were using, if the problem happened in a match
- What you expected to happen, and what happened instead
Response time
We aim to reply within a few working days. Messages that include the details above are usually resolved faster, because we can reproduce the problem without going back and forth.
About the developer
Thuruppu 28 was developed by NipsApp Game Studios for EStore Games. For questions about the game itself, please use the email address above rather than contacting the studio directly.